SHIPPING, RETURNS and REFUND INFORMATION
FAQS
We offer refunds within 14 days of you receiving your order, you must contact us to tell us you would like a refund. In the event of an order arriving in a damaged condition, please contact us on receipt of your order.
In order to refund:
- The product must be returned in its original packaging
- The product must not be used or damaged
- You should include your order number when returning the item
- Unless an item is damaged, the buyer will pay return costs
- If an item is damaged Qwinkydink will cover return postage
Items on sale
Items on sale can be refunded as above.
Returns should be sent to
Qwinkydink, 12 Colley Close, Brill, Nr Aylesbury, Bucks, HP18 9GE
Please make sure to obtain proof of posting or send your item by tracked mail for refunds.
We charge a flat rate of £4.95. This applies to most items unless specified.
Usually within 3-5 working days.
We offer refunds within 14 days of you receiving your order, you must contact us to tell us you would like a refund. In the event of an order arriving in a damaged condition, please contact us on receipt of your order.
In order to refund:
- The product must be returned in its original packaging
- The product must not be used or damaged
- You should include your order number when returning the item
- Unless an item is damaged, the buyer will pay return costs
- If an item is damaged Qwinkydink will cover return postage
Items on sale
Items on sale can be refunded as above.
Returns should be sent to
Qwinkydink, 12 Colley Close, Brill, Nr Aylesbury, Bucks, HP18 9GE
Please make sure to obtain proof of posting or send your item by tracked mail for refunds.
